1. We will engage for a fixed time period, usually six months. After that time period, limited support will be available for free.
2. During the engagement, we will meet with you and your staff for a minimum of two hours, in your office, every two weeks.
3. We will spend time with the Doctor, one-on-one, to determine the practice goals and the path for the consulting engagement.
4. We will cover a number of topics with your staff, including Lean principles, team building, referrals, recalls, marketing, office operations, newsletters and etc.
5. The selection of topics and order in which the topics will be determined with the Doctor and in consideration of goal achievement.
6. We will spend time, each session, determining whether we are on target, and making corrections as required.
Our consulting methods are client centered. You can have the coach come to you with a program designed with and for your practice, delivered on your premises, developing the policies, procedures, scripts, methods and thoughts in a collaborative manner to take your practice where you want it to go. We don’t do pre-written programs “shoehorned” to fit your practice. Each practice is unique, as result of patient demographics, Doctor personality, processes and procedures, location, practice goals, and etc. This uniqueness is what sets your practice apart and gives you a unique appeal in the marketplace. In addition, for effective change, the entire staff needs to be trained, retrained and significantly involved in the change activities.